"Bantam's ordering and delivery process is nearly flawless. Their superior service has helped increase the efficiency of my department, and ultimately that translates into increased AMD user satisfaction."
Walter Smith
Director of Global IT Infrastructure & Shared Services, Office of the CIO, AMD
Case Study : Advanced Micro Devices (AMD)
When AMD needed a flexible partner who could support unique manufacturing and supply requirements, Bantam delivered a custom product supply and servicing program that continues to produce beyond expectations.
The Challenge:
AMD (NYSE: AMD), a global supplier of innovative PC microprocessors, used a highly specific computer for their internal desktop systems-which included a custom system configuration and the use of a specific AMD-manufactured processor. Quality, stability, and instant inventory availability was a must-as downtime could quickly translate into costly slippage on critical projects. Because of the specialized configuration, AMD also needed to maintain exclusive control over the end product. A partner that could support their unique requirements was a must.The Solution:
Bantam developed a manufacturing and product supply program that enabled the computers to be quickly built and tested to exact AMD specs, and then stocked at the Bantam warehouse under a Just-In-Time inventory solution for same day/next day delivery. To address warranty service, Bantam supplied onsite technical support, which could be dispatched within an hour of a trouble call.The Outcome:
Working with Bantam, AMD was able to significantly reduce delivery time and decrease manufacturing and inventory costs.A Quick Update:
For AMD's current internal desktop systems, Bantam made recommendations that significantly improved the platform's stability and performance. The result has been 'virtually zero downtime'-which directly translates into higher overall design productivity and lower system maintenance costs.